FAQs
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Customization FAQ
Service FAQ
Company FAQ

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As a "strategic partner," what is your core difference from other OEM/ODM manufacturers?

Our core difference is that we offer more than just cosmetics contract manufacturing services. We are committed to being your brand's "strategic partner," providing a one-stop solution:Market Insight: We help you analyze market trends and define product concepts.R&D Innovation: Our lab develops exclusive formulas for you that are both innovative and stable.Regulatory Support: We assist you with complex international regulations to ensure your products are compliant for market launch.Comprehensive Service: From product concept, formulation, design, and production to logistics, we manage the entire supply chain for you, allowing you to focus on brand marketing and market expansion.

What are your main markets and export experience?

We focus on serving the global market and have extensive cross-border business and export experience. Our products have been successfully sold to many countries and regions worldwide, including but not limited to Europe, North America, Australia, Southeast Asia, and the Middle East. Our team is familiar with the regulatory requirements of major international markets, ensuring that your products, from formulation to labeling, comply with the entry standards of your target market.

What are your scale and production capacity?

Our factory is located in Guangzhou, the core region of China's cosmetics industry. The facility is designed and operated in strict accordance with ISO 22716 and GMPC (Good Manufacturing Practice for Cosmetics) standards. We are equipped with multiple modern automatic production lines and Class 100,000 cleanrooms, enabling us to flexibly handle everything from small trial orders of several thousand units to large-scale production demands of millions of units. Our strong production capacity and efficient supply chain management ensure we can deliver high-quality products to global clients on time.

How long has LIZEE been established?

LIZEE is a cosmetics contract manufacturer with many years of history. As a "family business," our core values are rooted in trust, excellence, and long-term partnership. We do not pursue short-term gains but are dedicated to becoming a "strategic partner" our clients can rely on. Every client, regardless of size, is treated as a member of our extended family. This culture ensures our ultimate pursuit of product quality and firm commitment to our clients, aiming to grow together with your brand.

Are you a cosmetics manufacturer or a trading company?

We are LIZEE a professional skincare OEM/ODM manufacturer. We have our own R&D laboratory and production factory, which means that every step, from formula development and raw material procurement to manufacturing and quality control, is under our direct management. Unlike trading companies, we can offer you more competitive costs, more stable quality assurance, and more efficient communication and service.

Can you help with packaging?

Absolutely. Our full-service solution includes consulting on packaging options, sourcing from our network of trusted suppliers, and conducting compatibility testing to ensure product stability.

Do you ship internationally?

Yes. We have extensive experience in global logistics and can ship your finished products to nearly any location worldwide, handling all necessary documentation for smooth customs clearance.

Who owns the intellectual property (IP) of the custom formula?

You do. For all custom manufacturing projects, the final, approved formula is the exclusive intellectual property of your brand. We sign Non-Disclosure Agreements (NDAs) to guarantee complete confidentiality.

How long does the custom formulation process take?

The timeline varies based on the complexity of the project. Typically, it ranges from 4 to 8 weeks from the initial briefing to the final approval of lab samples.

What is your Minimum Order Quantity (MOQ) for custom manufacturing?

Our MOQ is 100kg per custom formula. This allows us to optimize the development and production process for quality and scalability.